Digicel PNG blocks Voice Mail call charges

Digicel PNG has blocked off voice mail call charges. Digicel reverted to the original voicemail message “Your call will be charged after the tone” as of last night.

Now customers dialing a phone number will have the opportunity to terminate their outgoing call before being charged for voicemail services. Customers will also receive the notification message alerting them to either leave a message and be charged or end the call to avoid being charged.

Digicel’s Chief Operations Officer, Michel Herbert said the change is in response to customers’ queries and feedbacks regarding voicemails and other services.

“We would like to thank our valued customers for all their feedback over the past month regarding our voicemail as well as other services. We have listened and made changes. We will also be giving out over K1.5 million worth of free minutes to our valued customers as recognition of how important they are to us,” he said.