SES Networks and PNG DataCo restore connectivity to Earthquake-stricken Papua New Guinea
O3b MEO beam delivers additional 1.5 Gbps capacity deployed to restore connectivity to
support DataCo customers affected by earthquake
Luxembourg, 13 May 2019 – Mobile networks and broadband internet access for corporate and
consumer customers operated by PNG DataCo have been restored by SES Networks following
a 7.2-magnitude earthquake that struck near the town of Bulolo, Papua New Guinea in the early
morning hours of 7 May 2019, SES announced today.
Connectivity for DataCo customers was disrupted due to damage caused to critical nodes of
terrestrial and subsea transmission infrastructures between Port Moresby and Madang following
the earthquake. Contingency teams from SES Networks used an additional O3b Medium Earth
Orbit (MEO) beam to deliver an extra 1.5 Gbps of low-latency IP Transit service to ease network
congestion on DataCo’s damaged primary link. The additional bandwidth was made available
within hours of receiving a request from DataCo.
“Together with DataCo, we are glad that connectivity has been restored swiftly to enable
communications and critical disaster recovery services in the immediate aftermath of the
earthquake,” said Imran Malik Khan, Vice President, Global Fixed Data Sales of SES Networks.
“We recognise the importance of communications services in the event of natural disasters to
facilitate quicker information transfer between families and communities, as well as to coordinate
recovery and search-and-rescue operations. Our thoughts are with the affected communities, and
we offer our well wishes.”
“It is our duty to provide the essential communications links for our customers to connect with
their loved ones and facilitate critical business and operational activities,” said Paul Komboi,
Managing Director of DataCo. “We are glad that SES’s O3b MEO satellites has provided us and
our customers with a reliable, high-throughput and low-latency solution in our time of need. The
fact that connectivity services were restored in the shortest possible time at critical areas where
our primary linkages were down has helped the local communities, businesses and organisations
greatly.”
support DataCo customers affected by earthquake
Luxembourg, 13 May 2019 – Mobile networks and broadband internet access for corporate and
consumer customers operated by PNG DataCo have been restored by SES Networks following
a 7.2-magnitude earthquake that struck near the town of Bulolo, Papua New Guinea in the early
morning hours of 7 May 2019, SES announced today.
Connectivity for DataCo customers was disrupted due to damage caused to critical nodes of
terrestrial and subsea transmission infrastructures between Port Moresby and Madang following
the earthquake. Contingency teams from SES Networks used an additional O3b Medium Earth
Orbit (MEO) beam to deliver an extra 1.5 Gbps of low-latency IP Transit service to ease network
congestion on DataCo’s damaged primary link. The additional bandwidth was made available
within hours of receiving a request from DataCo.
“Together with DataCo, we are glad that connectivity has been restored swiftly to enable
communications and critical disaster recovery services in the immediate aftermath of the
earthquake,” said Imran Malik Khan, Vice President, Global Fixed Data Sales of SES Networks.
“We recognise the importance of communications services in the event of natural disasters to
facilitate quicker information transfer between families and communities, as well as to coordinate
recovery and search-and-rescue operations. Our thoughts are with the affected communities, and
we offer our well wishes.”
“It is our duty to provide the essential communications links for our customers to connect with
their loved ones and facilitate critical business and operational activities,” said Paul Komboi,
Managing Director of DataCo. “We are glad that SES’s O3b MEO satellites has provided us and
our customers with a reliable, high-throughput and low-latency solution in our time of need. The
fact that connectivity services were restored in the shortest possible time at critical areas where
our primary linkages were down has helped the local communities, businesses and organisations
greatly.”
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