Telikom PNG says restructure has boost Internet service output

TELIKOM PNG says it has been able to reinvent itself through a radical restructure despite the tough situations in 2016. Chief executive officer Michael Donnelly said this  happened through staff changes, job overhauls and skills importation. He said they have also rebuilt large parts of the network transmission including a lot of other infrastructure around the country. “On top of that we have the ability to partner with international best practice vendors and built a brand new 4G service that rivals and supersedes anything in the country, and we are able to help government achieve some of their development goals by bringing the internet to the communities. “What we know about the internet is that it drives economic growth, so whether we are owned by government, we are a participant in making sure our own business is profitable and delivering dividends to the state, as well as  employing intelligent  Papua New Guineans in a modern 21st century industry. “But we are also a partner in enabling the internet, which is also the thing that is driving change all over the world and in PNG, which will enable services whether its e-health services, e-commerce services, e-government services, e-education to rural and remote Papua New Guineans in a way that has not been experienced before and we are very proud of those things. “We still have a long way to go but the business has changed,” he said.

Meanwhile TELIKOM PNG’s multiple access 4G technology is widening its communication network for an expanded customer and service base.  Mr. Michael Donnelly said yesterday more than K500m (US$200) has been spent so far on the service which will enable users to have access to higher user speeds in terms of internet, connections and less latency or total time taken to communicate online. He was explaining the company’s service migration exercise of swapping their code division multiple access (CDMA, 2G and 3G services) customers onto the 4G long term evolution services. 

Mr Donnelly said the new service will also support more data hungry applications, faster and real time sharing of large files and streaming and near immediate delivery of time sensitive data to allow existing businesses to grow under investments from overseas for both the public and private sectors. “With regards to our landline and fax services, a lot of our customers today want to buy a sweeter product from us and there were limitations with the CDMA technology which we replaced with the Telikom 4G technology, and so what we are finding is that not only do we retain our customers but they want to buy more services. “At this stage we haven’t actually launched the product, but the response is overwhelming following feedback from customers in social media is somewhat overwhelming, so when we do get to the point when we want to launch, we think that most of the revenue will come from new entries,” he said. Mr Donnelly said with new people entering the market there will be increased coverage, more competition, new customers and growth attracted by the new service’s multi-options.  read more on >> PNG Technology News Online